We are pleased to announce a few highly-requested features we've added to the HoldMyTicket platform. The new features we are announcing are:
- Box Office Status,
- Seating Chart Manager Redesigned
- Color Coding Seats
- Convert Holds into Sales
Box Office Status
We've separated the BoxOffice status from the overall status of the event. This will allow you to schedule an announce date, or place the event on hold, while keeping it visible in our BoxOffice browser page or SWARM mobile box-office app. There is no longer a need for switching between Box Office and On-Hold or Announce statuses just to place some holds on your seating chart, or to create your pre-sale tickets before actually going on sale with the event. If your event is published, it will automatically be visible in Boxoffice and SWARM, too.
Seating Chart Manager Redesigned
Editing seats with the improved UI is easier than ever. We gave the editor a fullscreen view rather than restricting it to a small viewing area. You are also able to view all seats for your seating chart by clicking the checkbox in the top right:
Show All Seats
Color coding for seating hold categories
That's right! You can now see your seats colored according to the hold category they belong to. Just click the new paint bucket icon on the left navigation to see your colors light up!
Last, but not least: Convert your "held" seats into sold seats with a click
You can now convert held seats to a sold seat, just make sure your held seat belongs to a category that has CAN SELL? checked. This will enable the conversion of a held seat to a sold seat. If you wish to not allow held seats to be sold, be sure they belong to a category that does not have CAN SELL? checked.
Note: This feature is not enabled for all Boxoffice users by default. If you wish to use this feature, please contact a HoldMyTicket customer service agent. To convert your held seat, just click it from the seating chart view in Boxoffice, like you would any other available seat.
A warning will tell you that you are about to convert the held seat to a sale. That's it for today's rollout! We're hope you enjoy these new features. As always, please let us know if you have any questions or other thoughts to send our way.