Pollstar Live / Event Live Expo 2013

We headed out to Los Angeles California this week to attend Pollstar Live and to exhibit our ticketing software to the event industry at Event Live Expo. We'd like to thank all of the event organizers for providing such a great opportunity to get to know our peers, clients and competitors. We have started some amazing new partnerships!

Check out our journey on our Instagram page

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New Shipping Rates on Printed Tickets

Post Office

We've done a quick renovation of the shipping rates on our printed tickets. We made the changes in response to new rates issued by the U.S. Postal Service, but we've also adjusted the breakdown of how ticket orders get shipped out - and this will result in serious savings for a great deal of orders.

Here are the new rates:

100 tickets or less: $3.75
100 to 200 tickets: $4.50
200 to 500 tickets: $6.55
500 to 3000 tickets: **$13.10

Express rates (guaranteed overnight for most locations):

500 tickets or less: $18.95
500 to 3000 tickets: $39.95

For orders larger than 3000 tickets, just contact your customer support representative.

Photo Credit mikecogh via photopin cc

New Features of the Week!

We are pleased to announce a few highly-requested features we've added to the HoldMyTicket platform. The new features we are announcing are:

  • Box Office Status,
  • Seating Chart Manager Redesigned
  • Color Coding Seats
  • Convert Holds into Sales

Box Office Status

We've separated the BoxOffice status from the overall status of the event. This will allow you to schedule an announce date, or place the event on hold, while keeping it visible in our BoxOffice browser page or SWARM mobile box-office app. There is no longer a need for switching between Box Office and On-Hold or Announce statuses just to place some holds on your seating chart, or to create your pre-sale tickets before actually going on sale with the event. If your event is published, it will automatically be visible in Boxoffice and SWARM, too.

Seating Chart Manager Redesigned

Editing seats with the improved UI is easier than ever. We gave the editor a fullscreen view rather than restricting it to a small viewing area.  You are also able to view all seats for your seating chart by clicking the checkbox in the top right:

Show All Seats

Color coding for seating hold categories

That's right!  You can now see your seats colored according to the hold category they belong to.  Just click the new paint bucket icon on the left navigation to see your colors light up!

Last, but not least: Convert your "held" seats into sold seats with a click

You can now convert held seats to a sold seat, just make sure your held seat belongs to a category that has CAN SELL? checked.  This will enable the conversion of a held seat to a sold seat.  If you wish to not allow held seats to be sold, be sure they belong to a category that does not have CAN SELL? checked.

Note: This feature is not enabled for all Boxoffice users by default. If you wish to use this feature, please contact a HoldMyTicket customer service agent. To convert your held seat, just click it from the seating chart view in Boxoffice, like you would any other available seat.

A warning will tell you that you are about to convert the held seat to a sale. That's it for today's rollout! We're hope you enjoy these new features. As always, please let us know if you have any questions or other thoughts to send our way.

Subscribe to a Venue's Events in your iCal Calendar

Did you know that HoldMyTicket ticket-buyers can subscribe to all of a venue's events in their iCal calendars? If you're a ticket-buyer and interested in subscribing to your favorite venue's upcoming shows, you can click on the calendar icon at the top of the venue's HMT-Powered website:

iCal Icon on holdmyticket.com

Your iCal app will immediately load with the subscription url ready to add to the calendar.

iCal Ready to Subscribe to a Venue's Events

After clicking Subscribe and setting the calendar's options in the next window, the events will be added to your calendar, ready for your review!

A venue's events in an iCal calendar

If you're a venue-owner or promoter and want this option for a site - or if you want your own HMT-Powered site, [send us an e-mail](mailto:support@holdmyticket.com?subject=HMT-Powered Website), and we'll get you set up right away!

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